Terms of Service

Revised: May 6, 2022

By ordering services from Escribens Media you agree to the following Service Agreement for Digital Media Services.  Please read these policies carefully as they provide important information and instructions as we work together to create beautiful and impacting media for your marketing.

Limited Licensing Release:

In order to provide you with the best service and support at reasonable pricing, we do not sell our Digital Media (Photographs, Videos, 3D Virtual Tours, Drone Footage, Floor Plans), we license their use. So the fee quoted is especially dependent on (1) payment of the invoice in full, (2) using the digital media only as indicated, and (3) protecting them with proper copyright notification.

This service agreement is a limited license digital media release.

  • Digital media delivered are licensed to the “licensee” for:

    • The purpose of marketing a product, service or property.

    • Term of use on active listings and marketing material, not to exceed 1 year.

    • Digital media can be used for a longer duration and for additional “sold” marketing materials.

  • Only the “licensee” has permission to use the delivered media files on any electronic or printed form of advertisement for the promotion of the property.

  • Builders, stagers, designers, or “third parties” that wish to use digital medias must contact Escribens Media directly for licensing and fees. In addition to payment a property release must be obtained from the homeowner by that third party.

  • For media integrity, and quality control we ask that media files not be altered once delivered.

  • Media editing will be done by Escribens Media (fees may apply).

  • Please contact us for an additional release for any/all printed publications (fees may apply).

  • Media credit must be given to Escribens Media when used on any and all social media sites.

  • Media cannot/will not be made available to another agent who takes over an expired or withdrawn listing.

  • Unauthorized use of media files is a copyright violation, and will result in termination of this contract.

  • Virtual tours will remain active as long as you require. Not to exceed 1 year, terms of which will be the same as above

Copyright Notice:

  • Escribens Media is the copyright holder of all media files.

  • Escribens Media retains all copyrights expressed and implied otherwise for all media files taken.

  • Copyright is not and will not be transferred to any other party.

  • Licensing may be obtained for various applications of images. Please contact us for more details.


Homeowner policy:

  • Home sellers/buyers may request a copy of the media files from the photographer only.

  • We will supply media files to the homeowner in a "owner media kit".  Fees and licenses will apply.  Please call for details.


Shoot requests:

To ensure the best results of the media shoots please be sure the property is ready prior to the scheduled shoot time. We work on a set time schedule for every shoot. Time is a precious commodity, both yours and ours.

  • For real estate shoots, it is the agent’s responsibility to ensure that the property is ready for the media service to be shot at the arranged time.

  • For liability Escribens Media does not handle any cleaning, dusting, moving furniture or other items such as clothing or gardening hoses.

  • The homeowner shall ensure that there are no hazards to the media professional's safety.

  • Our media professional will work with agents and/homeowners with regard to pets, but the photographer is not a pet wrangler. If pets will be an issue please make a note of it when you order services.

  • Generally we will be shooting through the entire home. We do not usually include utility rooms or closets, but if you would like those included please let the media professional know prior to or during the shoot.

  • Amenities are not included on/in a property shoot, and fall under separate pricing and licensing. If you are requiring amenities to be photographed please contact us prior to the shoot for additional information.

  • The agent authorizes our media professional to come onto the Property to render media services.

  • The agent has the authority to allow our media professional entry and permits them to render media services.


Cancellation/Postponement Policy:


Escribens Media understands that homes may not be ready for shooting as expected.

  • It is the responsibility of the agent to inform us as soon as possible for rescheduling, for your convenience, appointment reschedules can also be done by logging into your Escribens Media account under My Bookings.

  • A media session that is rescheduled or canceled within 24 hours of the appointment start time will incur a $50 cancelation/rescheduling fee.

  • Once the media professional has arrived at a property, the order may be canceled, however there will be a $50 cancellation/rescheduling fee.

  • Reschedules will be subject to the media professional's availability.

Re-Visit Policy:


To ensure the timely and efficient delivery of services, we perform all scheduled services during a single visit and we plan our schedule accordingly.  If the homeowner or agent requires our media professional to revisit the property due to unplanned weather or other planned or unplanned circumstances, there will be a $50 revisit fee for each revisit.


Weather Policy:

  • There will be times services cannot be rendered due to weather, we will contact you prior to the scheduled service if we see that weather will prevent us from delivering all scheduled services. During inclement weather, we can still deliver interior photos/videos and complete floor plans, you can decide to move forward with interior services and our media professional can return on a better day to complete exterior shoots for a $50 revisit fee.  Please see Re-Visit Policy.


Payment Policy:
 

  • Payment is due upon delivery of media files and receipt of invoice.

  • Credit card payments can be processed online.

  • Release of media files is not authorized until payment is received in full.

  • Failure to pay for the media files will result in a copyright infringement. You will be asked to remove any media files received from any electronic or printed form of advertisement. Failure to stop using them will result in legal action.


Thank you for taking the time to read our Terms of Service (TOS).  Please call 908.800.4147 with questions or inquiries.